Gymmy Support

The fastest way to get help is inside the app: open Gymmy, go to Settings → Support, choose what the problem is about, describe it and leave an email or other contact. Your message reaches us directly and we reply to the contact you give.

Common questions

• My workouts are missing on a new phone. Sign in with the same Apple Account and make sure iCloud is on for Gymmy (Settings → your name → iCloud). Then open Gymmy and tap Settings → Account → Sync now.
• The Apple Watch isn't tracking my workout. Apple Watch workout tracking is part of Gymmy Pro. Make sure Health access is allowed and that Gymmy is installed on your Watch.
• How do I cancel my subscription? Open Settings on your iPhone → your name → Subscriptions → Gymmy Pro, or use Settings → Gymmy Pro → Manage subscription inside the app.
• How do I delete my account and data? In Gymmy go to Settings → Account → Delete account and my data.

Read our privacy policy.